Privacy Policy

IB Resume is a small, independently-owned company that takes privacy seriously. We will not sell or disclose your personal information to any third-party entity for purposes other than getting you the great resume and services you have requested. If any parts of this privacy policy are unclear to you, please contact us at and we will answer any questions you have.

We use commercially reasonable procedures that are designed to protect the personal information in our custody and control that we collect from you against loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction. We follow the strictest standards set by the General Data Protection Regulation (GDPR) to all transactions regardless of where our customers reside. In accordance with that law, this privacy policy provides the following:

A list of the categories of personally identifiable information the operator collects; A list of the categories of third parties with whom the operator may share such personally identifiable information; A description of the process (if any) by which the consumer can review and request changes to his or her personally identifiable information as collected by the operator; A description of the process by which the operator notifies consumers of material changes to the operator’s privacy policy; and The effective date of the privacy policy.​

What Information We Collect

Contact information you provide by completing forms on IB Resume or Survey Gizmo, such as our newsletter sign-up forms, resume builder form, career questionnaires and contact forms; Personal and professional information that is relevant to resume writing or career coaching; Photos or web content that is relevant to professional social media profiles; Details of any requests, activity, or transactions you make through the Services. IB Resume partners with other companies for newsletter distribution, payment processing and document management; Information about your activity on and interaction with IB Resume, including use of our website (such as your IP address, the type of device or browser you use, and your actions on the Site) and email newsletter interaction (such as what links you click and if and when you open the email) — we use Google Analytics and MailChimp for gathering this data. You can read more about how Google uses your personal information here: You can also opt-out of Google Analytics here. You can read review MailChimp’s privacy policy here and unsubscribe from our mailing list here. Information about the ways people visit and interact with our Site, in the form of traffic analytics. For more information about our use of data analytics to protect and improve our Services, see our Cookie Policy below; Communications you send to us (for example: questions, comments, or to report a problem).

How Your Information is Used

We use the information we collect for a variety of purposes. These purposes may include: Providing the resume writing, career coaching or social media profile services to you Responding to requests or inquiries from you Marketing IB Resume products and services and features that you may be interested in, and monitoring the performance of our advertisements and marketing efforts Billing you Deriving market insights, ways to improve the Services, and other business analysis or research purposes Securing the Services and our systems, and protecting your information and data Sharing with third parties as described in the "How Your Information is Shared" section, below Any legitimate business purpose, provided that the information is aggregated and anonymized

How Your Information is Shared

The information you provide to us may be access by third-party service providers to make possible the Services that you’ve requested. These third parties provide payment processing, document storage and communication services. We require that they use your information only for the purposes we’ve authorized, and that they protect your personal information at least to the same standards we do. We do not release or sell private and personally identifiable information. The payment information you submit is collected and used by Square in accordance with their privacy policies, which you can review here IB Resume will not store payment information unless you explicitly release it to us as part of any products we sell directly on our platform. IB Resume may share personally identifiable information with third parties for the purpose of pursuing payment, contesting or defending claims, or any other purpose necessary to pursue IB Resume’s rights under any agreement entered into between IB Resume and the consumer. With vendors we engage to help us gain insights and analytics into how the Services are used and how they might be improved. This includes IP address, the type of device or browser you use, your actions on the Site, and email newsletter interactions (such as what links you click and if and when you open the email) — we use Google Analytics and MailChimp for gathering this data. As necessary to comply with applicable law, including governmental requests, law enforcement requests, and otherwise to protect the rights, privacy, safety, or property of you, us, or others. With others for any legitimate business purpose, provided the information is aggregated and anonymized.

Our Cookie Policy Analytics, Cookies, and Data Tracking

Visitor Analytics is a simple website analytics service which measures the traffic and visitors' general details of the customers' websites. Collecting these statistics, a website can make their visitors' experience better (e.g. which pages they visit and when, where they are approximately located, where does a user land first or if they are coming from a specific referral).

Basically, as a website owner using Visitor Analytics, we are using cookies to collect data about visitors' device type and screen size, approximate location, browser, OS, IPs, page visits, bounce rate, conversions and popular content on the website. All this data is pseudonymized and Visitor Analytics will never use the collected data to identify individual users or to match it with additional information on an individual user. Each visitor has control over the cookies placement.

The information generated by a cookie about your use of our Website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where Google is legally required, or where such third parties process the information on Google’s behalf. Google can combine your IP address with any other data held by Google. By using this Website, you consent to the processing of data by Google in the manner and for the purposes set out above.

URLs contained in emails may contain an ID that enables us to correctly identify the person who takes an action using a web page. We use these URLs to simplify the process of signing petitions and filling out surveys. We may occasionally present a shortened URL that references a longer URL which you can see in the browser’s address bar when you access the page.

Your Rights

Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information. While these rights are not applicable globally, all users can manage their personal information, as further described below, in their account settings. A link to your account settings can be found at the bottom of every email we send you.

Our site may, from time to time, contain links to and from websites affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Additional Rights for EEA Users

If You live in the European Economic Area, or a similar international area, You may have additional privacy rights available to You under applicable laws. We will process Your requests in accordance with applicable data protection laws. If You would like to exercise any of the below rights, please contact so that we may consider Your request in accordance with applicable law: Right not to provide or withdraw consent: You have the right not to provide or withdraw Your consent at any time.
Right of access: You may have the right to access the Personal Data that You provided Us. Right of erasure: You may have the right to the erasure of Personal Data that We hold about You. Right to object to processing: You may have the right to request that IB Resume stop processing Your Personal Data and/or to stop sending You marketing communications. Right to rectification: You may have the right to require Us to correct any of Your Personal Data.

If IB Resume ever materially changes this privacy policy, we will contact customers via email to notify them of the change. We will email the new policy to existing customers, and we will post the new privacy policy on the homepage of our website: